Eric & Elise Lago
Owners
For orders, care advice or other inquiries, we are always available via email at:
esquaredexotics@gmail.com
Or Monday-Thursday by phone at:
(662) 714-3004
TERMS OF SERVICE
We guarantee live arrival provided that temperatures are between 30° and 90° F.
Heat or cold packs will be provided in your shipment at no extra charge.
Buyer assumes all shipping costs.
By default, we use USPS Express Mail for all amphibian and lizard orders for a flat charge of $40. Snake and turtle orders must go through FedEx services, the cost of which fluctuates by weight and the type of service selected. The destination zip code is required in order to get a shipping quote. For in-state orders and orders being shipped to adjoining states (AL, AR, LA, MS and TN) shipping costs are drastically reduced for FedEx services ($10-25). Local pick-up is available as well as delivery within a reasonable distance. Also, we do many reptile shows in the Southeast, and offer free delivery to any show we attend. A link has been provided on the site which outlines our show schedule.
Most invertebrate orders can be shipped Priority Mail for a cost of $10, unless you prefer a more expedited service.
CLAIMS
We work in a business in which the goods we sell are perishable. Sometimes, through no fault of ours, animals die in transit. In the event of this unfortunate happenstance, we will be happy to refund your purchase price 100% (minus shipping costs), or offer a replacement animal at no cost to you when available. Photographic proof of your animal MUST be provided the day of receipt. We are not responsible for carrier error or delay.
All show sales are final. After all, you had the opportunity to pick up, examine the animal, evaluate its health personally and make your decision to purchase based on that.
Please, have some idea of the care requisites your new purchase needs to keep them in optimal conditions and make your new pet happy! If you are not sure, feel free to ask!
Owners
For orders, care advice or other inquiries, we are always available via email at:
esquaredexotics@gmail.com
Or Monday-Thursday by phone at:
(662) 714-3004
TERMS OF SERVICE
We guarantee live arrival provided that temperatures are between 30° and 90° F.
Heat or cold packs will be provided in your shipment at no extra charge.
Buyer assumes all shipping costs.
By default, we use USPS Express Mail for all amphibian and lizard orders for a flat charge of $40. Snake and turtle orders must go through FedEx services, the cost of which fluctuates by weight and the type of service selected. The destination zip code is required in order to get a shipping quote. For in-state orders and orders being shipped to adjoining states (AL, AR, LA, MS and TN) shipping costs are drastically reduced for FedEx services ($10-25). Local pick-up is available as well as delivery within a reasonable distance. Also, we do many reptile shows in the Southeast, and offer free delivery to any show we attend. A link has been provided on the site which outlines our show schedule.
Most invertebrate orders can be shipped Priority Mail for a cost of $10, unless you prefer a more expedited service.
CLAIMS
We work in a business in which the goods we sell are perishable. Sometimes, through no fault of ours, animals die in transit. In the event of this unfortunate happenstance, we will be happy to refund your purchase price 100% (minus shipping costs), or offer a replacement animal at no cost to you when available. Photographic proof of your animal MUST be provided the day of receipt. We are not responsible for carrier error or delay.
All show sales are final. After all, you had the opportunity to pick up, examine the animal, evaluate its health personally and make your decision to purchase based on that.
Please, have some idea of the care requisites your new purchase needs to keep them in optimal conditions and make your new pet happy! If you are not sure, feel free to ask!
